Steve posted about the BRU fiasco on Wednesday. I’m still a little annoyed about this. The employee at the help desk was most unhelpful. It’s nice that everything matched, but I really liked the product specs- the fact that they matched was just icing on the cake.
So yesterday, Steve and I met up in Framingham to pick up the carseat and stroller that the psychic employee claimed did not exist. I had tracked down a pack-and-play in California, and while having my parents pick it up and ship it would not be an ideal solution, there did not appear to be any alternatives.
I don’t know if we’ve mentioned this, but our house has a bit of an odd floorplan. The master suite is on the first floor and the other bedrooms are on the second. And since I really don’t want to be tromping up and down the stairs several times a night, we were planning on having MB sleep in the pack and play until a sleeping pattern is established. The Windsor model was fairly snazzy- it had vibration and music and a changing table and lots of bells and whistles. And I might be a FTM (first-time mom), but I know that babies love vibration. And the changing table feature would also avoid multiple trips up and down the stairs.
I had spoken to Ruth (my mother in law) earlier in the day and she suggested that we order the crib to avoid any more discontinued fiascos. In order to pay for the crib, we had to use the register at the help desk. We got the chance to meet the really top-notch employee who had helped us out Tuesday night, as well as the employee who I had spoken to that day when I called to check on my items.
All of a sudden, I look to my left and sitting in a shopping cart is a WINDSOR PACK AND PLAY!!! It turns out that the couple who was at the help desk was returning it. It was a big relief to actually get to talk to them. They assured us that nothing was wrong with it, and that they were only returning it because the changing table contraption didn’t fit in the travel bag. This does not bother me one bit- we had not intentions of taking the deluxe pack and play on the road with us.
I’m still annoyed that there was no notification regarding the discontinuation and that the first employee was so unhelpful and rude. I’m so incredbily psyched to have found the things we were looking for and we really wouldn’t have to do it without the help of the countless employees who went out of their way to try to help us.
